FAQ

Frequently Asked Questions

What are your shipping options?

We offer standard and expedited shipping across the US and Canada, as well as international shipping. Free shipping is available on qualifying US orders.

How long does shipping take?

Standard US shipping typically takes 5–7 business days. Expedited options are available at checkout.

What is your return policy?

We accept returns within 30 days of delivery for unused, unopened products in their original packaging. Please contact us to initiate a return.

Are your products authentic?

Yes! All of our products are 100% authentic and sourced directly from trusted suppliers. We carry top K-beauty brands including Medicube, ANUA, and COSRX.

How do I track my order?

Once your order ships, you'll receive a confirmation email with a tracking number.

Do you offer discounts for first-time buyers?

Yes! First-time customers can enjoy a special discount. Sign up for our newsletter or check our homepage for the latest offers.

How can I contact you?

You can reach us through our contact page or by emailing us directly. We aim to respond within 1–2 business days.